eBay is a multinational e-commerce corporation based in the United States that facilitates consumer-to-consumer (C2C) and business-to-consumer (B2C) sales through its online platform. Founded in 1995 by Pierre Omidyar, eBay is one of the world's largest online marketplaces.
Key Features:
1. Auction-style listings: Buyers can bid on items, with the highest bidder purchasing the item.
2. Fixed-price listings: Buyers can purchase items immediately at a set price.
3. Product reviews and ratings: Buyers can leave feedback and ratings for sellers.
4. Payment processing: eBay offers various payment options, including PayPal (owned by eBay until 2015).
5. Shipping labels: Sellers can print shipping labels directly from the platform.
Product Categories:
eBay allows users to buy and sell new and used goods in various categories, including:
1. Electronics
2. Fashion
3. Home and garden
4. Sports
5. Toys
6. Collectibles
7. Art
8. Music
9. Movies and DVDs
10. Real estate
Additional Features:
1. Verified Rights Owner (VeRO) Program: Protects intellectual property rights.
2. eBay Money Back Guarantee: Ensures refund or replacement if item isn't received or matches description.
3. Feedback system: Encourages trustworthy transactions.
4. Dispute resolution: eBay assists in resolving issues between buyers and sellers.
5. Shipping discounts: Volume sellers can receive discounted shipping rates.
6. Promoted Listings: Paid advertising for sellers to increase visibility.
7. eBay Plus: Free shipping, returns, and discounts for members.
Types of Sellers:
1. Individual sellers: Casual sellers, often decluttering personal items.
2. Small business sellers: Online retailers using eBay as a sales channel.
3. Large business sellers: Established companies leveraging eBay's customer base.
4. eBay Stores: Subscription-based platform for frequent sellers.
Statistics:
1. 183 million active buyers (2022)
2. 1.4 billion live listings (2022)
3. Available in 190 markets
4. 340 million listings added daily (2022)
5. Mobile app downloaded over 470 million times
Controversies and Challenges:
1. Counterfeit items
2. Phishing scams
3. Seller competition and pricing pressure
4. Fees and charges
5. Data privacy concerns
eBay Subsidiaries:
1. PayPal (until 2015)
2. eBay Classifieds Group (eCG)
3. StubHub (sold to Viagogo in 2020)
4. eBay Kleinanzeigen (German classifieds)
Interesting Facts:
1. eBay's original name was "AuctionWeb."
2. The first item sold was a broken laser pointer for $14.83.
3. eBay's logo is a stylized letter "R" in tribute to founder Omidyar's wife's name, Risa.
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